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Created a spreadsheet template that tracks all the key metrics for a Veterinary Practices business — revenue per service type, customer acquisition cost, employee productivity, monthly P&L, and cash flow projections. Been using it for 2 years and it's helped me make much better decisions. Happy to share the framework with anyone who wants it.
This is exactly what I needed. I've been flying blind on my numbers. Would love to see how you track customer acquisition cost — that's always been fuzzy for me.
18Great resource. I'd add tracking your break-even point by service type. We found out one of our services was actually losing money when we factored in all the overhead.
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